Policies
Returns and refunds
Thirty days to return physical items. Here is how it works.
30-day returns
You can return most physical items within 30 days of delivery if they are unused and in their original packaging. Start a return by emailing us with your order reference (it begins with BC-).
Items we can't take back
- Digital products such as gift cards, language courses and antivirus codes once the code has been sent.
- Opened personal care items, for hygiene reasons, unless they arrived damaged.
- Items damaged through misuse.
Damaged or wrong items
If something arrives damaged or isn't what you ordered, contact us within 7 days with a photo. We will send a replacement or a full refund, including shipping. Call +1 239-784-5098 or email support@browsecartproduct.com.
Return shipping
For change-of-mind returns, return shipping is paid by the customer. We will email a prepaid label if you prefer, and deduct its cost from the refund.
Refunds
Once the return reaches our Naples office and is checked, we refund the original payment method within 5 business days. Your bank may take a few more days to show it.
Return address
Browse Cart Product Returns
961 16th Ave SW
Naples, FL 34117, USA
Please email us before sending a parcel so we can match it to your order.
Last updated: October 12, 2026